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Michael Caligner

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SERVPRO franchise group · Internal tools

One login for the six apps the team uses every day.

Job intake, scoping, daily updates and quality checks used to live in separate tools. Now it’s one portal, and what you see depends on your role.

Client
A SERVPRO franchise group (freelance)
Role
Freelance Full Stack Developer & AI Automation Developer
Timeline
May 2026 to now
Stack
React, Supabase, Google BigQuery, Claude Code

Portal home screen

The problem

Field and office staff were jumping between separate tools for the same jobs. Each tool had its own login, and nobody had the full picture.

What I set up and built

01

Sign in once

I set up one sign-in with role-based access, so each person only sees the apps their role needs. New people get a starting role from their job title in the employee directory, and a super admin manages roles, offices and access from one admin screen.

02

Field and office apps

Job Board, Scope App and Job Update for the field crew, and quality and management apps for the office, all opening from the same home screen. Their data comes from Google BigQuery through sync jobs that run when new data lands.

03

Tested before launch

Access is enforced in the database, not just hidden in the menu, and an app can’t be opened by typing its address. Every deploy runs automated build checks first.

Handover and adoption

  • Live, with real users working real jobs.
  • I walked managers and staff in different roles through the portal.
  • A short “how this works” guide on the home screen and a help center inside each app cover the rest.
  • Access is set by role, so nobody has to request it app by app.

Try it

A small working copy, with made-up data.

{ } Systems labSample data only

Portal access

Pick a job and see which apps that person gets.

Everyone signs in to the same app, but each person only sees what their job needs. These people are made up.

View as

Related work: SERVPRO portal
Their home screenOperations manager

Runs jobs end to end and signs off on quality.

Job listFor the fieldAvailable
Room measurementsFor the fieldAvailable
Daily job updatesFor the fieldAvailable
Quality checksFor the officeAvailable
Customer call listFor the office Locked
Help requestsFor the officeAvailable
5 of 6 apps open for this person.

Made-up people · no real company data